Beginning as a mission and ministry for church staff and volunteers, GENTLE RESPONSE is so much more than just another lecture presentation and slide show! It is a training program specifically designed to help a person develop stress inoculation, muscle memory, self confidence and confidence in other colleagues.
I spent 20 years as a police officer and I am a Certified Crisis Intervention Specialist. My team and I are based in Michigan but travel around the country.
My team and I have worked and trained with staff from a variety of backgrounds and career fields, such as schools, medical facilities, state agencies, churches and other non profits, businesses, law enforcement, security, etc. This training is very applicable, and scenarios customized, to ANY organization that has staff and volunteers who interact with people, and who may encounter a difficult person in a stressful, confrontational situation.
Gentle Response LLC
I flew to Detroit today for a meeting at the Capuchin Franciscan Province of St. Joseph where in a few weeks my team and me will be conducting dynamic conflict de-escalation training with the staff.
I got a hazy photo of the Detroit skyline as I approached for my landing at Coleman Young International Airport.
#churchsafety #church #ministry #deescalation
2 weeks ago | [YT] | 2
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Gentle Response LLC
Chad Connelly from Peak Leadership and Consulting giving the first presentation and doing a phenomenal job at the Crime Prevention Association of Michigan conference.
2 weeks ago | [YT] | 3
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Gentle Response LLC
Another conference!
3 weeks ago | [YT] | 4
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Gentle Response LLC
I was recently asked if my training program is "trauma-informed"...
#deescalation #training #professionaldevelopment
https://youtu.be/d7MoTJu0Pkc
3 weeks ago | [YT] | 1
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Gentle Response LLC
Happy Saturday Morning! 😀
I will be doing my conflict de-escalation with a ministry mindset presentation to staff and volunteers at my church this morning.
Conflict de-escalation skills is not just for the safety and security ministry! Basic de-escalation concepts, tips, and techniques are applicable and relevant for everyone.
I always strongly encourage churches to have their other ministry staff and volunteers, such as ushers and greeters, parking lot attendance, children's ministry, and front office staff go through training so that everyone's on the same page with the basics.
The more people you have on the basics and on the same page, the more cohesive you will be as a team in a real world situation.
#deescalation #church #ministry #crisiscommunication
4 weeks ago | [YT] | 4
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Gentle Response LLC
Spent this morning taking free portrait photos of Veterans at the Michigan Home for Veterans in Grand Rapids, MI.
It's something I've been doing since 2009 at this facility. They recently tore down the original building which was built during the civil war, which I made me sad because I'm into history and historical stuff.
1 month ago | [YT] | 5
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Gentle Response LLC
Awesome day of training, fellowship, and networking at the Grand Rapids Police Department Church security conference at New Hope Baptist Church today 😃
There's James McGarvey, Ph.D., CPS back there from Church Safety Guys chatting with a conference attendee.
#churchsafety #churchsecurity
1 month ago | [YT] | 7
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Gentle Response LLC
Just a reminder: You will not effectively de-escalate a situation if you feel like you have to get a word in edgewise, or feel like you have to have the last word, feel like you have to make your point, or feel like you have to "win".
The ol' saying "You can have a happy marriage, or you can be right" also applies to interacting with an unhappy, disgruntled person, customer, or client.
It's even biblical! It says in Proverbs 21:23 in the NLT, "Watch your tongue and keep your mouth shut, and you will stay out of trouble"!
1 month ago | [YT] | 6
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Gentle Response LLC
Coming up October 17th!
Faith Based Security Network (FBSN) church security conference in Goshen, IN!
Promo code "GentleResponse" for 10% Discount!
1 month ago | [YT] | 2
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Gentle Response LLC
My team and I often get 5-star reviews on Google, but yesterday we set a record with seven 5-star reviews after the training seminar with Fresh Wind Christian Community Church in Interlochen, MI 😀👍
1 month ago | [YT] | 6
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