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If a redesigned process frees capacity, where should it go first?
Handling more demand, improving service and giving people more room for higher-value work are different decisions. The useful answer depends on the business constraint, not just the size of the time-saving estimate.
Our latest article argues for an explicit owner and a shared COO/CFO baseline, with full cost, quality and controls included.
What would have to change in your operating plan for released capacity to become a better outcome?
Read Follow the Value: insights.meshdigital.io/follow-the-value-where-int…
3 days ago | [YT] | 0
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