7:48
How the videos on the Gerlach channel are organized
gerlach
11:02
Requisites for effective communication with adults and kids
7:58
Declare and affirm your rights as a dignified, worthy human being
2:57
Tip: the difference between requests and demands
3:59
Tip: avoid confusing **Be Spontaneous!** paradoxes
6:21
Tip: Be aware of the "R-messages" you send and receive!
6:11
Tip: "not communicating" is impossible!
6:50
Tip: Use "awareness bubbles" for more effective communication
8:51
Tip: use "E-levels" to improve your communucation outcomes
13:01
Tip: How to manage "values conflicts" effectively
17:22
Tip: use respectful "I-messages" with "unpleasant" people
9:48
Tip: how to respond to someone who interrupts you too much
15:06
Tips: useful communication comments and questions
12:37
Tip - spot communication problems with "mapping"
13:39
Tip: how to give EFFECTIVE verbal feedback
9:53
Is vague language degrading your thinking and communication?
15:13
Beware of giving people unwanted advice!