Your borrower swears they signedβbut Arive still shows it as unsigned? π€ Youβre not crazyβthis is a known Docusign issue inside Arive LOS. In this quick tutorial, Iβll show you exactly how to fix it in seconds.
β In this video, youβll learn:
β’ Why your Docusign Access Authorization can expire without warning π
β’ How that causes Arive LOS to stop updating signed borrower needs
β’ The simple βRe-Authorizeβ fix that restores document sync instantly π
β’ How to confirm your borrowerβs e-signs have updated correctly β
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My name is Corey Burns, and this channel is dedicated to helping mortgage professionals streamline operations and master their tech stack, including Arive LOS and Microsoft Power Platform. We cover workflow automation, report building, and process optimization to help you close more loans, faster.
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